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Bookings

Bookings

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Bookings

Bookings

Location: Settings ▶ Bookings

Configure how online reservations work—notifications, lock-out rules, pricing, refunds, and advanced options for PC groups and user tiers.

Booking Notifications

  • Email list
    Enter one or more staff emails to receive new-booking alerts.

  • + Add email
    Use to add additional notification recipients.

Client PC Booking Behaviour

Unoccupied PCs

  • Pre-booking lock mode (minutes)
    Automatically locks the PC this many minutes before a scheduled booking.

  • No-show unlock PC (minutes)
    After a no-show, unlocks the PC this many minutes after the scheduled start.

Occupied PCs

  • Force logout user (minutes)
    Terminates an existing session this many minutes before a booking if the user is still logged in.

  • Finish booking after log out
    When checked, any remaining pre-booked time is automatically consumed right after the forced logout.

Payments

GamePass Pricing

  • Toggle GamePasses to require pre-payment via GamePass balance.

  • Default play time cost per hour & Tax (e.g., EUR 2.50, IVA 21).

  • PC group overrides
    Apply custom per-hour rates for specific PC groups (e.g., VIP at EUR 3.50/h).

Booking Fees

  • Toggle Booking fees to add a fixed reservation fee.

  • Fee type:

    • Single fee: one flat fee per booking

    • Fee per PC: fee applied for each reserved machine

  • Default booking fee & Tax (e.g., EUR 1.00, IVA 21).

  • PC group overrides
    Define per-group booking fees (e.g., VIP EUR 3, General Systems EUR 2).

Refunds

  • Toggle Refunds on/off.

  • Cancellations time limit (hours)
    Full refunds only if cancelled this many hours before the booking start (e.g., 6 h).

Same-Day Booking Options

  • Earliest booking from now (hours)
    Enforce a minimum wait time before a same-day booking can begin (default 0 h).

  • User group overrides
    Allow different wait times per user group (e.g., VIP zero-wait, Free 1 h).

Excluded Devices

  • Select devices
    Choose any PCs or consoles that should never appear in the booking widget (e.g., demo machines, staff PCs).

Tip:

  • Stagger your pre-booking lock and no-show unlock windows to maximize utilization while minimizing no-shows.

  • Use PC group overrides to upsell premium rigs at higher hourly rates or fees.

  • Set a modest cancellation window to protect revenue without overly penalizing customers.