Exports

Exports

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Exports

Exports

Location:SettingsExports

Quickly extract your center’s data for offline analysis, backups, or billing reconciliation.


Data Backup

Under SettingsExportsData backup, you can export raw CSV dumps of any core data table. Select one from the dropdown and click Download:

Table

Contents

Table

Contents

Games

All game/app definitions, tags, images, and launcher configurations.

Consoles

Registered console devices (name, type, group assignments).

Employees

Web-admin user accounts, roles, 2FA status, and permission settings.

Guest Sessions

Unauthenticated (guest) play sessions with timestamps and durations.

Computers

PC definitions, MAC addresses, client versions, and group assignments.

Sessions

All authenticated user play sessions, including start/end times and durations.

User GamePasses

Records of GamePass grants and redemptions per user, including cadence and pass type.

User Time Allocations

One-off free-time awards granted to users (e.g., trial minutes, promotional hours).

Users

Registered user profiles, balances, group memberships, age, and consent settings.

Tip:

  • Export Users before a mass import or migration to another system.

  • Use Sessions and Guest Sessions exports together to compare anonymous vs. registered usage.

  • Automate monthly backups of User GamePasses and User Time Allocations for financial reconciliation.


Export Users

  • Export users
    Opens the advanced export dialog, letting you apply one or more filters before downloading a customized CSV.

Export users

  • Export users by game played
    Select one of your catalogued titles to export only the players who have launched that game.

  • Export users by group
    Choose a User group (Free, VIP, Gold, etc.) to limit the export to members of that tier.

  • Birthday within X days
    Enter a window (e.g. “7”) to find users whose birthday falls within the next X days—useful for targeted promotions.

  • Last seen more than X days
    Filter out inactive accounts by specifying a minimum days-ago threshold since their last login.

  • Last seen less than X days
    Find your most engaged users who have logged in within the past X days.

  • Created more than X days ago
    Identify long-standing accounts by exporting users created before a given age.

  • Created less than X days ago
    Target recent sign-ups by exporting users created within the last X days.

After selecting any combination of filters, click Export users to download your tailored CSV.

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Great for bulk imports or marketing campaigns.


Device Utilization Report

  • Month
    Pick a month (MM/YYYY) to analyze PC/console usage.

  • Show
    Click to generate a utilization report showing per-device uptime, playtime, and idle statistics.

Use this report to identify under-utilized machines, plan maintenance windows, or optimize your layout for peak times.


Pro tip:

  • Schedule regular backups of your most critical tables (e.g., Transactions, Sessions).

  • Use the Device Utilization Report to spot trends—if certain PCs sit idle, consider moving them to a different zone or repurposing them.