❓ ggRock FAQ – You've Got Questions, We've Got Answers!

ggRock is a diskless boot platform that runs all your gaming PCs from a single server — no hard drives needed in Client Machines.

➡️ Learn more: How ggRock Works

We recommend enterprise-grade components that balance performance, reliability, and caching capacity.
➡️ Check out our recommended hardware guide

As much as you can get. ggRock uses RAM as a cache for Client Machines.

• 100 PCs booting the same game → ~8–16GB may work

• 100 PCs running different games → more RAM = better performance

Yes. We recommend Intel Xeon (ECC RAM, IPMI support), but AMD Ryzen/Threadripper/EPYC also work.

Contact us for validated builds.

Here are the main options:

• OS Images & Game Drives: Back these up via the ggRock UI using the Export feature. This can be to internal storage attached to the server, or any valid linux mountpoint from which your backup solution can ingest the *.ggrb backup files.

• ggRock Server: You may install an antivirus agent directly to the ggRock server to back up the server OS, and optionally if your antivirus solution supports deep introspection of ZFS filesystems you may opt to back up the ggRock array directly rather than to a monolithic file.

Pro tip: Keep offsite or cloud backups for disaster recovery.

➡️ See full backup recommendations

Not currently. This requires major system changes. Let us know if it’s a need.

Use this link:
➡️ Access Debian Control Panel

No. ggRock is closed-source but includes an open-source configurator component.
Managed Services clients can request a compliance report.

ggRock does not support ccBoot Game Drives, and .vhd OS images may not work reliably. Not to fear, it’s easy to make a new image, and if you want we can do it for you with our managed services offerings!

Yes, but with care.

Heavy antivirus suites may interfere with diskless performance and caching. For best results:

• Use lightweight or endpoint-only agents.

• Avoid scheduled scans.

• Whitelist ggLeap and ggRock clients in your AV console.

Contact support if you need help tuning AV settings for your environment.

This is expected. ggRock caches OS and Game Drives in memory for speed. You can reserve RAM for the OS or VMs in the settings.

➡️ Adjust RAM Settings

Each Client Machine still needs a valid Windows license.

• Small setups: OEM, Retail, or Volume Licensing

• Larger orgs: Microsoft 365, Windows Enterprise, or Education licenses

➡️ Windows Licensing Overview
➡️ ggRock Licensing Guide

✅ Yes, you can use consumer SSDs if enterprise-grade drives with Power Loss Protection (PLP) aren’t available or don’t fit your budget.

⚠️ However, enterprise SSDs with PLP are strongly recommended for improved reliability and data integrity—especially in production environments or under heavy write workloads.